This Privacy Policy ("Policy") is issued by winp ("winp," "we," "us," or "our") and applies to all personal data collected through the winp online gaming platform available at winp.asia, including any mobile-optimised interfaces, customer support channels, and promotional communications (collectively, the "Platform").
winp is committed to protecting the privacy and personal data of all users of the Platform ("you," "your," or "Player") in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account on the winp Platform, accessing any part of the Platform, or otherwise providing your personal data to winp, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the winp Platform.
This Policy should be read together with winp's Terms & Conditions, which govern your use of the Platform and are incorporated herein by reference.
winp collects the following categories of personal data from players and visitors to the Platform:
winp collects personal data through the following means:
winp does not purchase personal data from data brokers or marketing list providers. We do not collect personal data from social media platforms without your explicit consent.
winp processes your personal data for the following purposes:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact | Contract performance |
| Age verification (21+ requirement) | Identity, date of birth, ID documents | Legal obligation, contract |
| KYC / AML compliance | Identity, financial, ID documents | Legal obligation |
| Processing deposits and withdrawals | Financial, transaction | Contract performance |
| Providing gaming services | Gaming activity, technical | Contract performance |
| Responsible gaming monitoring | Gaming activity, financial | Legal obligation, legitimate interest |
| Fraud prevention and security | Technical, identity, financial | Legitimate interest, legal obligation |
| Customer support | Identity, contact, communications | Contract performance |
| Promotional communications (opt-in) | Contact, gaming activity | Consent |
| Platform analytics and improvement | Technical, gaming activity | Legitimate interest |
| Regulatory reporting to PAGCOR / AMLC | Identity, financial, gaming activity | Legal obligation |
Under the Data Privacy Act of 2012, winp processes your personal data on the following legal bases:
winp does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:
winp engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include: KYC and identity verification providers, payment processors (GCash, PayMaya, Philippine banking partners), game software providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity services. All such providers are contractually required to process your data only for the purposes specified by winp and to implement appropriate security measures.
winp is required by Philippine law to share certain personal data with regulatory and law enforcement authorities, including PAGCOR (Philippine Amusement and Gaming Corporation), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government agencies. Such disclosures are made strictly in accordance with applicable legal requirements and only to the extent necessary.
In the event of a merger, acquisition, restructuring, or sale of all or part of winp's business, your personal data may be transferred to the acquiring entity as part of that transaction. winp will notify you of any such transfer and ensure that the receiving entity is bound by privacy obligations no less protective than those in this Policy.
winp may share your personal data with third parties for purposes not described in this Policy where you have given your explicit, informed consent to such sharing. You may withdraw this consent at any time by contacting winp customer support.
winp retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and KYC records | 5 years after account closure | AMLA, PAGCOR regulations |
| Financial transaction records | 5 years from transaction date | AMLA, BIR requirements |
| Gaming activity logs | 3 years from session date | PAGCOR regulations |
| Customer support communications | 2 years from last interaction | Legitimate interest |
| Marketing consent records | Until consent withdrawn + 1 year | Data Privacy Act |
| Technical / server logs | 90 days | Security, fraud prevention |
Upon expiry of the applicable retention period, winp will securely delete or anonymise your personal data in accordance with NPC-approved disposal procedures. Anonymised data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
winp uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your winp account. winp does not use third-party advertising or retargeting cookies.
winp implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While winp takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. winp cannot guarantee absolute security but commits to promptly addressing any security incidents that come to our attention.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by winp. To exercise any of these rights, contact winp's Data Protection Officer (see Section 15).
winp will respond to all data privacy rights requests within fifteen (15) business days of receipt. We may require identity verification before processing your request to protect against unauthorised access to your data.
The winp Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing casino-style online gambling. winp does not knowingly collect personal data from persons under the age of 21.
If winp becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and report the matter to the appropriate Philippine regulatory authorities. If you believe that a minor has registered on the winp Platform, please contact us immediately at the details provided in Section 15.
winp's primary data processing infrastructure is located within the Philippines. However, certain service providers engaged by winp — including cloud hosting providers, game software suppliers, and cybersecurity services — may process personal data in data centres located outside the Philippines.
Where personal data is transferred outside the Philippines, winp ensures that such transfers are made only to countries or organisations that provide an adequate level of data protection, or that appropriate safeguards are in place, such as contractual clauses approved by the NPC or equivalent data protection agreements.
winp does not transfer your personal data to jurisdictions that do not provide adequate data protection without implementing appropriate safeguards and, where required, obtaining your consent.
The winp Platform may contain links to third-party websites or services for informational purposes. winp is not responsible for the privacy practices or content of any third-party websites. This Policy applies solely to personal data collected through the winp Platform. We encourage you to review the privacy policies of any third-party websites you visit.
winp does not endorse or make any representations about third-party websites linked from the Platform. Accessing third-party websites is at your own risk.
winp reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, winp will notify registered players via the email address or mobile number associated with their account, and will update the "Last Updated" date at the top of this page.
Your continued use of the winp Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with the amended Policy, you must stop using the Platform and may request account closure by contacting customer support.
winp recommends that you review this Policy periodically. The most current version is always available at winp.asia/privacy-policy.
winp has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:
If you are not satisfied with winp's response to your data privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines.
Six ways winp protects your personal data every day.
Every connection to the winp Platform is protected by TLS 1.2+ encryption. Your login credentials, financial data, and personal information are never transmitted in plain text.
winp never sells, rents, or trades your personal data to advertisers, data brokers, or third-party marketing companies. Your data is used only to operate and improve the winp Platform.
winp's data practices fully comply with the Philippine Data Privacy Act of 2012 and NPC regulations. A registered Data Protection Officer oversees all data processing activities.
winp retains your data only as long as required by law or necessary for service delivery. When retention periods expire, data is securely deleted or anonymised per NPC-approved procedures.
Access, correct, delete, or port your personal data at any time. winp responds to all data rights requests within 15 business days. Your rights under RA 10173 are fully respected.
In the unlikely event of a data breach, winp will notify the NPC within 72 hours and affected players without undue delay, in full compliance with the Data Privacy Act's breach notification requirements.
winp is built for Filipino players who value both great gaming and strong privacy. Register today and enjoy 500+ games knowing your personal data is protected under Philippine law. For players aged 21 and above only.